Resumé: Bardha Oka

Bardha Oka Home: 416-708-9905

515 London Road Cell: 416-708-9905

Newmarket, ON L3Y 6E4 E- mail: obardha@yahoo.ca

EXECUTIVE SUMMARY

Dynamic property manager with over 18 years of experience overseeing residential, commercial mixed use and not for profit properties. Expertise in asset management, tenant relations, budgeting, and operational efficiency.

PROFESSIONAL EXPERIENCE

Central King Seniors Residence June 2013 to Present

Property Manager

·Develop and implement strategic plans to enhance property value and ensure high occupancy rates

·Direct maintenance and capital improvement projects to enhance property value.

·Establish and manage annual budgets ensuring alignment with financial goals and objectives

·Foster strong tenant relations through proactive communication and responsive service achieving a satisfactory rate

·Recruit, interview, and train employees.

·Coordinate with contractors and vendors to ensure timely and cost-effective maintenance and repairs

·Prepare comprehensive reports for the Board and facilitate Board of Directors meetings monthly.

·Support Board of Directors on preparation of the policies and procedures

·Inspect building and produce reports accordingly

Deep Quong Non-Profit Homes Inc October 2010 to June 2013

Property Manager

·Supervised day-to-day operations for the organization overseeing tenant relations, maintenance and financial performance.

·Resolved tenant concerns efficiently and facilitate access to social services improving resident satisfaction

·Analyzed financial reports and implemented cost saving measures

·Established and maintained a positive relationship with the Board of Directors and City of Toronto.

·Conducted regular property inspections identified and addressed maintenance needs

·Developed and managed budgets ensuring financial targets were met or exceeded.

·Coordinated property repairs and improvements ensuring minimal disruption to tenants

Capreit Management 2009-2010

Assistant Property Manager

·Handled tenant inquiries processed rent payments and managed lease renewals

·Coordinated maintenance requests and followed up on work orders to ensure timely completion

·Assisted property manager in the daily operations

Park Property Management 2005-2007

Building Manager

·Managed day-to-day operations

·Responded to tenants requests regarding repairs and maintenance to ensure proper solutions

·Ensured that all safety regulations were followed during fire drill and annual inspections

·Assisted in move ins and move outs including inspections and preparation of the vacant units

HIGHLIGHTS OF QUALIFICATIONS

·Property Manager Certification and Accredited Member of Institute of Housing Management (AIHM)

·Excellent understanding of financial reporting and compliance in nonprofit housing

·Comprehensive knowledge of OHSA (Ontario health and safety act), OFC (Ontario fire code) and Provincial and Municipal Building Codes

·Expertise of MS Office software applications, HM Works, News Views, Word, Excel, and QuickBooks.

·Strong expertise in developing budgets using financial strategies to ensure organization sustainability and growth.

·Able to plan, organize and coordinate multiple projects, read, and understand constructions specifications as needed.

·High level of judgment, conflict resolution, initiative, and strong implementation skills.

·Experience in building successful and collaborative relations with the Board of Directors.

·First Aid CPR training in good standing

·G License/ own car and able to travel as required

EDUCATION AND CERTIFICATIONS

Fundamentals of Mental Health Certificate 2023

Temerty Faculty of Medicine University of Toronto Online

Infection Prevention and Control (IPC) 2021