Chat Room Series - From spark to recovery: Managing fire loss with confidence.

April 22, 2026 | 12:00 PM - 01:00 PM

Join On Side Restoration for a focused overview of how complex, multi‑unit fire losses are managed from the initial response through to project completion. Members will learn what happens in the critical early hours of a major fire event, who the key players are, and how coordinated action drives safer, faster, and more efficient outcomes. Using recent project examples, the session highlights best practices in communication, technical execution, and contractor accountability, equipping attendees with clearer expectations and greater confidence when navigating large‑scale restoration events.

Session Fee

IHM Members – Free
Non-Members – $25.00

Presenters  

Erin Wallace

Executive, Special Projects | On Side Restoration

Erin Wallace is a results-driven leader with over a decade of experience in asbestos, lead, and mould remediation, as well as fire, water, and environmental restoration. She has managed thousands of residential, commercial, and large-loss projects, earning a reputation for delivering high-quality outcomes through technical expertise and strong operational leadership.

As Executive, Special Projects, Erin excels at turning complex challenges into clear, effective restoration strategies. Known for her collaborative approach and organizational strength, she is a trusted partner across the construction, restoration, and insurance sectors.

A passionate educator, Erin regularly leads training sessions for industry partners and supports organizations in strengthening emergency preparedness. Through her work, she helps teams improve response readiness, enhance collaboration, and build long-term resilience.

 

 

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